Publications & News Articles



Cottrell E, Chambers R, O’Connell P. Using simple telehealth in primary care to reduce blood pressure: a service evaluation. BMJ Open, November 2012.

Cottrell E, McMillan K, Chambers R. A cross-sectional survey and service evaluation of simple telehealth in primary care: what do patients think?

BMJ Open,November 2012.



Chambers R. Telehealth no longer a remote possibility for general practice. GP January 9th 2013.


Cottrell L, Chambers R, O’Connell P. NICE quality assured shared learning database for the implementation of NICE hypertension guidelines.


Cottrell L, Chambers R NHS Health Check Case Study. January 2013.

Document available at:


Chambers R. Series of five articles in GP Online on how Flo telehealth is applied in clinical practice; see examples:  


Chambers R. How can telehealth help patients take responsibility for their health? Guardian Online 21.5.13.



Chambers R, Cottrell E, O’Connell P, Davies J. Telehealth: CCG analysis, case studies, profiles and opinion | Inside Commissioning. GP, Inside Commissioning, March 2014.


Collis L, Whitmore M, Chambers R. Telehealth in primary care: what’s in it for me? Practice Nursing 2014; 25 (8): 406-8.


Cottrell E, Chambers R, O’Connell P. Case study. Stoke-on-Trent: telehealth helps patients manage their own conditions. Public Health England, 2014.



NHS Commissioning Assembly’s Technology Enabled Care Services (TECS) Online Resource for Commissioners. 19 January 2015

Chambers R. Tackling Telehealth 2: How to develop integrated care through the implementation of TECS Inside Commissioning. GP, Inside Commissioning. February 2015.


Cottrell E, Cox T, Chambers R, O’Connell P. Patient and professional user experiences of simple telehealth for hypertension, medication reminders and smoking cessation: a service evaluation. BMJ Open. March 2015.


Cund A, Birch-Jones J, Kay M, Connolly P. Self-management: keeping it simple with “Flo”. Nursing: Research and Reviews Dove Press. March 2015


Cottrell E, Cox T, O’Connell P, Chambers R. Implementation of simple telehealth to manage hypertension in general practice: a service evaluation. BMC Family Practice 2015; 16: 83.

DOI 10.1186/s12875-015-0301-2

AHSN Network. Spreading innovation, improving health, promoting economic growth. Impact Report 2015. Chapter: Spreading Best Practice: section Technology Enabled Care Services (Flo applications in 3 AHSNs).


The Power of People film is now on the HF’s website. SoT CCG is named in the accompanying articles


Q1 2016/17


Chambers R, Schmid M, Birch-Jones J. Digital Healthcare: The Essential Guide. Oxford: Otmoor Publishing, 2016.  Digital Healthcare the essential guide


Chambers R, Schmid M. Clinicians rise to the social media challenge. Primary Care Commissioning CIC. Commissioning Excellence, 2016.


Clinicians rise to the social media challenge


How video consultations can benefit patients


How video consultations can benefit patients


How to set up a Skype consultation service


Stoke on Trent GP champions hi-tech in healthcare in new book


GPs launch Skype to care homes project in Staffordshire


Q2 2016/17


‘How should we respond to negative comments on social media’ (Authors: Ruth Chambers, Marc Schmid):


A web link and a pdf for a paper arising from the WMAHSN LTC project funded in 2014/15 ‘Promoting best practice in COPD management’ by primary care professionals:

‘How a Skype trolley saves GP time’ (Authors: Ruth Chambers, Marc Schmid)

Evaluation report, Autographer plus Flo (Authors: Sue Molesworth, Lisa Sharrock)


Stoke and North Staffordshire leading the way in hi-tech help for patients: for-patients/story-29733613-detail/story.html


Q3 2016/17


‘Revamp your website to reduce demand’ (Authors: Ruth Chambers, Marc Schmid)

 ‘Helping the elderly take tablets’ (Authors: John Marszal, Aoife Donnelly, Ruth Chambers)


‘Promoting best practice in COPD management’ (Authors: Rosie Piggott, Elaine Cook, Faye Foster, Alwyn Ralphs, Lucy Teece, Roger Beech)

An AHSN project that promoted best practice or COPD by primary care professionals.


Video: ‘COPD patient avoids A&E and acute admissions through self-management with Flo’ (Author: Ann Hughes)


The Health Foundation – The Power of People

Video: Introducing Flo: Telehealth with a human touch


Chambers R, Schmid M. Practice Promotion. Management in Practice November 2016.



Telehealth, telemedicine and telecare: an introduction to “TECS” (Technology Enabled Care Services)



Q4 2016/17


BMJ – Link to back pain article (STarT Back Tool)


Year 5 Medical Students x 4 Patient Online Initiative – North Staffordshire & Stoke-on-Trent CCG newsletter publication –<>



Staffordshire Sentinel – weekly ‘Ask the Doctor’ health articles:



‘GP praises Endoscope-i’:


Q1 2017/18

Staffordshire Sentinel – weekly ‘Ask the Doctor’ health articles:

Articles include bowel cancer, diabetes Type 2, dementia, stroke – at least 20,000 readers per week.


Pulse: ‘How we’ve created a ‘digital eco-system’ for patients’ – Dr Ruth Chambers, Marc Schmid

Letters to the editor of BMJ – ‘The hackers holding hospitals to ransom’

Marc Schmid:

Dr Ruth Chambers:


Practice Business: ‘The Seven ‘Cs’ to creating a digital practice’ – Marc Schmid


Practice Business: ‘A social experiment worth thinking about’ – Marc Schmid


Q2 2017/18


Staffordshire Sentinel – weekly ‘Ask the Doctor’ health articles:


Patients trained to managed health conditions using apps


NHS Digital launches new projects to stamp out digital health inequalities


Q3 2017/18


The potential clinical benefits of medicines optimisation through comprehensive geriatric assessment, carried out by secondary care geriatricians, in a general practice care setting in North Staffordshire, UK: a feasibility study (Authors: Simon Christian Lea, Keira Louise Watts, Nathan Ashley Davis, Barnabas Panayiotou, Michael John Bankart, Amit Arora, Ruth Chambers)


Innovative Skype programme launched across Staffordshire:


Being tech-savvy enhances the care you give – Nurse Ann Hughes (Primary Health Care Journal)


Moore K, Cottrell E, Chambers R. Facebook in general practice: a service evaluation in one health economy. BJGP Open 2017; DOI:10.3399/ bjgpopen17X101181